Email deliverability updated - Fix in place-

  • Tuesday, 19th May, 2020
  • 15:11pm

Hi there, 

Just a quick update, on the sending and deliverability issue from our server2 server4 and server5 

The tech team have worked on this this afternoon and installed a bypass system bouncing the emails via a totally different IP block, so these are not being blocked by Microsoft, 

We are still investigating and waiting for a reply form Microsoft as to what could have caused them to block approx 20 servers...

BUT your emails should now deliver ok to outlook, hotmail etc... although they will end up in the end receivers Junk folder...

Please check with them they received the email, there is nothing we can do about this, and its a testament to our Amazing tech team that this has been worked around 

Thanks guys, but please let me know if you still have issues, we will monitor this, and then when the block is off, put things back to normal

Keep safe Paul

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